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About Us — Redefining
Home Improvement
When my brother Ron and I started our home improvement business
we realized there were several hurdles to overcome.
Unfortunately, the home improvement industry is #1 in the nation
for customer complaints. And 96% of these companies go out of business within 5
short years. We knew to become successful we'd have to take a different route...
We made a commitment to each other to find the
right idea and execute it in the
right way with the
right people.
The Right Idea — Specialize
Most home improvement companies are jacks of all trades — masters of
none. We, on the other hand, decided to specialize in sunrooms and replacement
windows. And it's paid off. We have now installed more sunrooms than any
contractor in the USA. By specializing, our customers receive a very high quality
improvement.
The Right Way — Lifetime Warranties
The second major problem in home improvements is poor follow-through.
Customers want to know that the company will stand behind their project but too
often they are disappointed. So we made a commitment to offer the best
warranties in the business —
free lifetime warranties on parts and service.
The Right People — Hire and Keep the
Best
The third problem in our industry is the revolving door of sub-contractors
and support staff. Quality comes from systems and from people with the proper
skills and attitudes. I'm pleased to see that our 150 plus staff love their jobs
and take great pride in performing at a high level.
This is our success formula that has enabled the Melani Bros. to
become nationally recognized as an innovator in the home improvement
industry.
The Melani Brothers Story
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